{"id":3620,"date":"2026-03-24T11:06:08","date_gmt":"2026-03-24T10:06:08","guid":{"rendered":"https:\/\/www.seclab-security.com\/?page_id=3620"},"modified":"2026-04-03T11:51:26","modified_gmt":"2026-04-03T09:51:26","slug":"general-terms-and-conditions-of-sale-and-services-seclab-fr","status":"publish","type":"page","link":"https:\/\/www.seclab-security.com\/en\/general-terms-and-conditions-of-sale-and-services-seclab-fr\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"

General Terms and Conditions of Sale and Services Seclab FR<\/strong><\/h2>\n

1. PRESENTATION OF THE COMPANY SECLAB FR<\/strong><\/span><\/h3>\n

The company SECLAB FR is a simplified joint-stock company (soci\u00e9t\u00e9 par actions simplifi\u00e9e) whose registered office is located at 205 impasse John Locke, 34470 P\u00e9rols \u2013 France, registered with the Montpellier Trade and Companies Register under number 537,899,460.<\/p>\n

The company SECLAB FR specializes in cybersecurity in the industrial sector, and more specifically in the development, manufacturing, supply, delivery, and maintenance of electronic equipment combining hardware and software, enabling the exchange of data via USB or network, while physically isolating the sender and the receiver.<\/p>\n

2. DEFINITIONS<\/strong><\/span><\/h3>\n

\u201cSECLAB FR\u201d refers to the company SECLAB FR as identified above.<\/p>\n

The \u201cCustomer\u201d refers to any professional entity that orders Products or Services from SECLAB FR. SECLAB FR\u2019s Products and Services are intended exclusively for professional use and may only be ordered by professionals.<\/p>\n

\u201cProducts\u201d refers to the electronic cybersecurity equipment, consisting of Hardware and Software, offered for sale by SECLAB FR. \u201cHardware\u201d refers to the tangible components (physical goods) of the Products. \u201cSoftware\u201d refers to the computer programs embedded in the Hardware. Such Software may include software developed by SECLAB FR, for which the company holds full intellectual property rights, hereinafter referred to as \u201cSECLAB Software,\u201d or third-party software for which the company holds exploitation rights, hereinafter referred to as \u201cThird-Party Software.\u201d<\/p>\n

\u201cServices\u201d refers to the services provided by SECLAB FR in connection with the Products, and in particular maintenance services.<\/p>\n

3. SCOPE OF APPLICATION<\/strong><\/span><\/h3>\n

These general terms and conditions govern all contractual relationships between SECLAB FR and the Customer and apply to all orders placed by the Customer with SECLAB FR. They shall prevail over any contrary terms, in particular those contained in documents issued by the Customer.<\/p>\n

These general terms and conditions cancel and replace all prior versions, without prejudice to contracts concluded prior to their effective date.<\/p>\n

SECLAB FR reserves the right to modify these general terms and conditions at any time. Such modifications shall be brought to the attention of the Customer by any means, including by email, and shall take effect on the date indicated in the notification.<\/p>\n

The revised general terms and conditions shall apply only to orders and contracts concluded as of that date. Orders and contracts in progress as of the date of modification shall remain subject to the terms in effect as of their date of conclusion, unless expressly agreed otherwise by the parties.<\/p>\n

In the event that one or more provisions are declared invalid by a competent court, the remaining provisions shall remain fully valid and enforceable.<\/p>\n

4. PRODUCTS AND SERVICES<\/strong><\/span><\/h3>\n

4.1 Characteristics of the Products and Services<\/strong>
The Products and Services offered by SECLAB FR are described in the documentation published by SECLAB FR. SECLAB FR reserves the right to make any modifications to the Products and Services presented, including technical, as well as formal, operational, or organizational changes.<\/p>\n

The Customer, being a professional, is solely responsible for determining whether the Products and Services meet its needs. Accordingly, the Customer places orders with full knowledge of the relevant facts. The selection and purchase of a Product and the subscription to a Service are therefore under the sole responsibility of the Customer.<\/p>\n

The Customer is hereby informed that the Products constitute complex equipment whose use requires specific expertise. The Customer represents that it possesses the necessary skills and authorizations to use the Products.<\/p>\n

Furthermore, and in general, in order to avoid security vulnerabilities, the Customer is advised to order additional Products intended to serve as backup units in the event of failure or malfunction of the Products in operation.<\/p>\n

4.2 Product User Instructions<\/strong>
Instructions for use and safety precautions relating to the Products are set forth in the Product description or provided with the Product upon delivery.<\/p>\n

It is the Customer\u2019s responsibility to review such instructions carefully and to comply with them strictly. SECLAB FR disclaims all liability in the event that such instructions are not followed by the Customer or the users.<\/p>\n

4.3 Final Destination Control<\/strong><\/p>\n

The Customer acknowledges that the Products and Services provided by SECLAB FR may be sensitive due to their use in the field of cybersecurity and\/or due to applicable regulations, particularly with respect to dual-use goods, export control, security, cybersecurity, cyber defense, or counter-terrorism.<\/p>\n

Territorial Restrictions and Prior Information Obligations<\/strong>
The Customer expressly undertakes to use the Products and Services exclusively in the country of delivery specified at the time of the order. Any use, transfer, provision, re-export, resale, or making available of the Products and\/or Services, in whole or in part, to or for the benefit of another country or territory, or to a third party entity or individual, is strictly prohibited without the prior express written consent of SECLAB FR.<\/p>\n

The Customer undertakes to inform SECLAB FR in writing prior to any change in the place of use of the Products or any transfer or assignment to a third party, even free of charge, and to obtain the prior written authorization of SECLAB FR, which reserves the right to refuse without having to state reasons.<\/p>\n

Compliance with National, European, and International Regulations<\/strong>
The Customer undertakes to comply with all applicable regulations relating to export control, technology transfers, IT security, cybersecurity, cyber defense, counter-terrorism, and international sanctions. The Customer shall not directly or indirectly direct or make available the Products and Services:<\/p>\n